RETURNS POLICY

RETURNS POLICY

Purchases made online are available for refunds only; exchanges are not permitted. If you wish to exchange a product, you will need to return the original items for a refund and then make a new purchase at creatures-usa.com. If you are not completely satisfied, we will issue a full credit on returns for items in new and unused condition received within 30 days of the original purchase date.

RETURN SHIPPING is to be paid by the customer

TO PROCESS A RETURN REQUEST:

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